Project Quality Management

Project Quality Management is all about the synergy of continuous improvement of the project and the principal of project delivery. Using a Quality Management approach plays a key role in assuring the project meets the customer requirements.

The three processes associated with Project Quality Management are:

• Quality Planning – identifies the standards which are relevant to the project and how to assure the standards are achieved. This is a key process of the planning process group.
  
  
• Perform Quality Assurance – the execution of the quality activities during project execution.
  
  
• Perform Quality Control – the monitoring of the Project deliverables to evaluate whether they comply with the project’s quality standards.

You will learn that together they help to identify how to permanently remove causes of unsatisfactory performance as a part of the monitoring and controlling process group. These three Quality processes interact with each of the other knowledge areas, and they interact and overlap with one another because they are frequently being conducted at the same time.

Project Quality Management address both the management and the product of your Project. This includes all the activities or services of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Additionally, you will be exposed to the importance of Customer Satisfaction, Prevention over Inspection, Quality Management's responsibility, Continuous Improvement and the Cost of Quality.

Project Quality management has a specific meaning within many business sectors which does not aim to assure “good quality” but rather, to ensure that an organization or product is consistent within its processes and meets the customers quality requirements.

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